Frequently asked questions

Name your tracks and groups, remove unused channels and use Collect All and Save to gather the audio files. Keep the source material and avoid flattening or bouncing over the original tracks. Agree on frozen tracks or audio exports for plug-ins the studio does not have. Include your rough mix and zip the project folder.

Multitracks are the individual session tracks. Stems are groups such as drums, bass, synths and vocals. For Mix + Master, send individual tracks or the session agreed with the studio. For Stem Master, send up to eight aligned groups with the same start and duration, preserving your mix balance.

Original sources let us revisit EQ, dynamics, sidechain and ambience before adding further processing. Some decisions become irreversible once a track has been rendered. Keeping the original channels gives us more room to make corrections during mixing.

Export the approved mix as a 24-bit or 32-bit WAV at the original session sample rate, at least 44.1 kHz. Leave around 3 dB of headroom and disable dither. The file should have no clipping or unintended distortion. If a limiter is only there to demonstrate loudness, also send an unlimited premaster and label the processed version as your rough.

Increasing the sample rate cannot recover information missing from the original file. For stereo mastering, keep the session sample rate. For Dolby Atmos, confirm the export settings with the studio: we request tracks or groups at 48 kHz for this workflow.

Start with your references and how you plan to release the track. Choose Digital Master or Analog Master if you have a sound in mind. Select Vinyl Master if the track is going to press. With Engineer's choice, the studio chooses an approach based on the track and your references. All four options have the same price within the Stereo Master order.

Dolby Atmos is an immersive audio format. Beyond the left and right positions of a stereo mix, it lets us work with depth, height and movement. The mix carries audio and positioning information that the playback system adapts to the listening equipment.

Sources: Dolby Professional

Apple Music, TIDAL and Amazon Music offer music in Dolby Atmos. Availability depends on the track, plan, region and device. Look for the Dolby Atmos label on the version you are playing and check your service’s playback guidance.

Sources: Dolby / Amazon Music

Compatible devices and apps can play Atmos through headphones, built-in speakers, soundbars or multichannel systems. Some cars also support it. The full playback chain matters: an Atmos-capable TV does not mean every music app on it supports the format.

Sources: Dolby / TIDAL

You can also listen on ordinary stereo headphones with a compatible app and device. Binaural rendering adapts the mix to the two headphone channels to provide cues for direction and distance. Headphone playback is a different listening experience from a multichannel speaker room.

Sources: Apple Music / Dolby

Check your device model against the service’s support information and look for Dolby Atmos in the app’s audio settings. No single Android version guarantees support on every phone. Ordinary headphones may require a specific setting; head tracking needs compatible devices and headphones.

Sources: Apple Music / TIDAL

Send the individual tracks or groups agreed with the studio as 48 kHz WAV files, all with the same start point and the release arrangement. Include the approved stereo mix or master as a reference. The required material depends on whether you book Atmos Groups or a full mix, so confirm the scope before exporting.

Keep the stereo and Dolby Atmos versions as separate release deliverables. A two-channel binaural file can be used to check headphone playback, but it does not replace the Atmos delivery file. The studio confirms delivery formats according to the distributor and booked service.

Sources: Dolby

Pimp My Track has a 7.1.4 monitoring room, with speakers around the listening position and four height channels. This lets us assess position, height and movement in the room. We also check binaural headphone playback during the work.

Open the track in Listen in your Client Area and compare the versions. Mark passages that need changes, add notes and gather your comments before submitting a revision request. Included rounds and any additional charges follow your order’s agreed scope.

List the versions in your order and clearly label each file. For mastering, an included edit must preserve the same mix and allow the same processing as the main version. A different mix or additional editing work may require an add-on. The scope is confirmed before work starts.

The standard delivery is a stereo WAV at 24-bit / 44.1 kHz. Other sample rates, bit depths or versions are agreed in the order according to the release destination. Atmos and vinyl preparation have separate requirements confirmed during project review.